Frequently Asked Questions
What Time Should I have My Trash Out For Pickup?
We ask all residential customers to have their trash out by 7:00am on their service day.
What Can I Do To Prevent Animals From Digging In My Trash?
If you have pesky animals digging through your trash, you must be sure you have your lid secured to the can. If you just use bags, either double-bag the trash, or put one small dab of ammonia on the bag. This will repel any hungry little pest. Also, put your trash out the morning of your pick-up instead of the night before.
It Is Very Windy Outside. How Can I Secure My Can So It Doesn't Blow Away?
There really is no way to completely secure the can. After our drivers service the can, they will secure the lid back on and lay the can down so the lid stays in place and the can won’t travel too far. Also, look under the “Tips” section below.
What Happens If It Snows? Will There Be A Pickup?
It depends on the severity of the storm or depth of snow and/or ice. Check the “Latest Updates” in our sidebar for details.
I Live In A Single Family Home Or Town Home; What Do I Do When I Want To Throw Away Metal?
The Montgomery County Department of Solid Waste Services has a metal recycling program. Call 240-777-6410 to schedule a pick-up.
Do You Work Holidays?
How Do I Get One Of Your Toters On Wheels?
What Are Your Office Hours?
Monday through Friday 8:00 am to 4:00 pm
How Do I Schedule A Bulk Pickup?
To schedule a bulk pick up, click on Request Bulk Pickup on the sidebar of our website.
Extra Helpful Tips...